This Privacy Policy document describes seni108's commitment to protecting the personal information of all members and visitors to our platform at seni108.onl. We understand how important your privacy is to you, and we take this responsibility seriously.
This policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international industry best practices for data protection. By using seni108 services, you agree to the terms set out in this document.
01 Introduction & Scope of This Policy
Seni108 ("we", "Platform") is the responsible data controller for all personal information collected through the seni108.onl website, the seni108 mobile app, and all related services we offer to members in Malaysia.
This Privacy Policy applies to:
- All registered members using the seni108 platform.
- Website visitors browsing content without registering.
- Individuals who contact our support team through any channel.
- Participants in any seni108 promotional campaign or loyalty programme.
This policy does not apply to third-party websites or services you may access through links on our platform. We encourage you to read the respective privacy policies of those third-party services.
02 Information We Collect
Seni108 collects various types of information depending on how you interact with our platform. Below is a breakdown of the data categories we process:
A. Information You Provide Directly
- Registration Data: Full name, date of birth, email address, phone number, username, and password.
- KYC Data: National identification number (MyKad), copies of identity documents, and identity verification selfie required to comply with legal requirements.
- Financial Information: Bank account or digital wallet details for deposit and withdrawal purposes. We do not store full credit card details — this data is processed directly by our trusted integrated payment providers.
- Communications: Messages you send to our support team via live chat, email, or other channels.
B. Information Collected Automatically
- IP address and geographic location information (city/state level).
- Device type, operating system, and web browser version used.
- Activity log data including pages visited, session duration, and actions performed.
- Information on cookies and other tracking technologies (see Section 7).
C. Gaming Activity Information
- Game history, wagering, wins, and losses.
- Game preferences and platform usage patterns.
- Bonus transactions and promotion usage.
| Data Category | Example Information | Required? |
|---|---|---|
| Identity | Name, date of birth, MyKad | Yes |
| Contact | Email, phone number | Yes |
| Finance | Bank account, digital wallet | Yes |
| Technical | IP, device, browser | Automatic |
| Games | Wagering history, wins | Automatic |
| Communications | Support messages, complaints | Preferences |
03 How We Use Your Data
Every piece of information we collect has a clear and legitimate purpose. seni108 uses your personal data for the following purposes:
- Account Management: Creating and maintaining your member account, verifying identity, and securely processing login requests.
- Transaction Processing: Processing deposits, withdrawals, and bonus payments quickly and accurately.
- Legal Compliance (KYC/AML): Meeting legal requirements related to identity verification and anti-money laundering.
- Platform Security: Detecting and preventing fraud, unauthorised access, and system abuse.
- Service Improvement: Analysing usage patterns to improve platform features and the overall user experience.
- Service Communications: Sending important notifications related to your account, transactions, or policy changes.
- Promotions & Marketing: Sending relevant offers and promotions — you can unsubscribe at any time via account settings.
- Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.
04 Legal Basis for Data Processing
Seni108 only processes your personal data where a valid legal basis exists under Malaysia's Personal Data Protection Act 2010 (PDPA). The applicable bases are as follows:
- Consent: When you register an account and agree to this Privacy Policy, you give your consent for data processing for the purposes stated.
- Contract Performance: Processing required to deliver the services you requested, including account management and payment processing.
- Legal Obligation: Processing required to comply with applicable laws such as KYC and AML requirements.
- Legal Basis: Processing for platform security, fraud prevention, and service improvement purposes that do not affect your fundamental rights.
05 Information Sharing & Disclosure
Seni108 does not share your personal information arbitrarily. However, there are specific situations where we may need to share your data with certain parties:
Third-Party Service Providers
We work with trusted service providers to manage platform operations, including payment processors, cloud service providers, security audit firms, and game software providers. All these third parties are bound by strict confidentiality agreements and may only use your data for purposes directed by seni108.
Legal & Regulatory Requirements
Seni108 may disclose your personal information when required by law, court order, or directive from a relevant authority. This includes compliance with directives from Bank Negara Malaysia or legitimate law enforcement agencies.
Security Protection
In cases of suspected fraud, money laundering, or serious security threats, we reserve the right to share necessary information with the relevant authorities to protect the platform and all our members.
06 Data Storage & Security Measures
Your data security is our absolute top priority. seni108 implements multiple layers of technical and organisational protection to ensure your information remains safe at all times.
Technical Security Measures
- Data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
- Data encryption at rest using AES-256 standards.
- Two-factor authentication (2FA) is available for all member accounts.
- Round-the-clock security monitoring by automated threat detection systems.
- Regular penetration testing conducted by independent security experts.
- Server infrastructure protected with enterprise-grade firewalls.
Data Retention Period
Seni108 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, or for as long as your account remains active. Following account closure, certain data may be retained for the minimum period required by Malaysian law (typically 7 years for financial records) before being securely deleted.
07 Cookies & Tracking Technologies
Seni108 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for core platform operations such as login session verification and security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how you use the platform to help us improve website speed and usability.
- Functional Cookies: Remembering your preferences such as language, display settings, and game choices to deliver a more personalised experience.
- Analytics Cookies: Helping us understand aggregate traffic patterns and user behaviour for continuous improvement purposes.
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the seni108 platform.
08 Your Rights as a Data Subject
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, please contact our support team via live chat on the seni108 platform. We will process your request promptly and professionally.
09 Children's Data
Seni108 strictly does not collect or process personal data of individuals under the age of 18. Our platform is solely for use by adults who meet the legal age requirement.
Should we discover that personal data of an underage individual has been collected without our knowledge — whether through false information provided during registration or by other means — we will take immediate action to delete that data and close the account in question.
Parents or guardians who believe their child has registered on the seni108 platform are requested to contact our support team immediately so we can take the appropriate action.
10 Amendments to This Privacy Policy
Seni108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. Members will be notified of any significant changes via in-account notifications or email before the changes take effect.
The "Updated" date at the top of this page always reflects the latest version of our Privacy Policy. We encourage you to review this page periodically. Your continued use of the seni108 platform following the publication of any changes constitutes your acceptance of the updated Policy.
11 Contact Us Regarding Privacy
If you have any questions, concerns, or requests regarding your privacy and data protection, the seni108 Data Protection Officer (DPO) team is ready to assist you.
- Live Chat: Available 24/7 directly on the seni108.onl platform — the fastest way to get a response.
- Email: [email protected]
- Response Time: We are committed to responding to all privacy inquiries within 3 business days.
Why Your Privacy Is Safe with seni108
Not just promises — these are concrete steps we take every day to protect your information.
Advanced-Level Encryption
All data transmitted between your device and seni108's servers is protected with 256-bit SSL encryption. This means that even if your data is intercepted, it cannot be read by any unauthorised party.
Secure KYC Verification
Seni108's KYC process uses advanced document verification technology. Your identity documents are processed in a secure environment and are not retained longer than required by law.
Malaysia PDPA Compliance
Seni108 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint a dedicated Data Protection Officer (DPO) to ensure ongoing compliance.
No Data Sales
We have never and will never sell members' personal data to any third party for profit. Your information is used solely for the purposes you agreed to at registration.
Full Control in Your Hands
Through your seni108 account settings, you can manage communication preferences, request access to your data, or initiate the account deletion process at any time, hassle-free.
Regular Security Audits
The seni108 security infrastructure undergoes regular penetration testing and security audits by independent cybersecurity firms. Audit results are used for the continuous improvement of our data protection systems.